Your health is our first priority. We are considered a safe and clean establishment by Turismo de Portugal, the official Tourism Office in Portugal. This means we follow all the health and safety protocols recommended by the DGS (Portuguese Health Authority) to protect our guests and our employees.
We believe our surfcamp is perfect during the pandemic compared to hotels and other set-ups because:
We monitor our crew's temperature and health on a daily basis
Our crew wears all the recommended personal protective equipment (PPE)
Our team washes/ desinfects hands with soap or alcohol before and after each activity
We sanitise all equipment regularly and in between use including surf gear, tents, van, etc.
We keep social distancing and organise our activities in small groups
I surf Portugal has put together a contingency plan and implemented a long list of procedures for its employees and guests to prevent and minimise the spread of the virus, below are some of them:
We want to make sure you are safe and have a great time without worrying about Covid during your holidays so we implemented all the measures recommended by the Portuguese Health authority and Turismo de Portugal to prevent and contain the spread of the virus. It can look a bit over the top sometimes but we decided that would be the best way to handle the situation for everyone's health & safety.
Wash and desinfect your hands several times a day, before and after your activity
Wear a mask in closed spaces including inside our van
Keep social distance as much as physically possible of 2 m
Always cough or sneeze in a paper tissue or your elbow and disinfect straight after
Tell us beforehand if you are not feeling well and please do not come for eveyone's safety
We understand there is a lot of uncertainty at the moment and many of you still want to get away and can ́t wait to surf but are not sure about flights and border restrictions. That ́s why during the pandemic we have put in place a special booking offer: Book now and pay later! This offer enables you to book your holiday or surf lessons to secure your spot but only pay a small deposit of 50€ (if the total cost is over 100€). You can then finalise your booking a couple of weeks before arrival once you are sure you are coming.
If you have already booked your holiday with us and need to cancel, please get in touch with us if we haven ́t already contacted you. We have also adjusted our cancellation policy based on the new Portuguese Voucher Scheme law. You will get a voucher for 100% of your deposit even if you cancel less than 30 days before arrival.